Feedback Policy

Approach and next steps for Feedback

Our approach to product feedback

Here at Ui.Marketing, we take product feedback very seriously. 

We believe that listening to our customers, team members, and prospects is a sure-fire way to build a better product. 

We use your feedback to identify the most important features, ideas, pain points, and opportunities so that you can get more value from our products as efficiently as possible. 

What happens to your product feedback

All new requests are set to the “Awaiting Feedback” status so that more people can vote, prioritize and give us information. This allows us to gauge demand, gather use cases, and automatically establish impact and value. 

Twice a month our Product Team holds a product feedback meeting. They discuss the highest priorities for our customers, team members, and prospects and look at how the requests align with our own product and company strategy. 

Every quarter our Product Team prioritizes your feedback and decides whether to move forward with your request. If we decide to build a feature or make an improvement, the status will change to “Planned” or “Building”. It will then be added to our product roadmap. We will always provide an explanation as to the nature of the status update. 

Our product feedback portal always has the most up-to-date information about our products and what we are building next. 

If you reach out to our Product Support team, they’ll be able to look up ideas for you, but they won’t have any additional information or be able to provide an estimate for when your request will be reviewed. 

How to Submit Feedback

Feedback FAQs

Viewing and Prioritizing Feedback