Software Packages: FAQs
Your most frequently asked questions about Ui.Marketing's software packages, answered.
General FAQs
| Question | Answer |
| What are the software add-on packages? |
|
| Do these add-on packages change anything about my current access or pricing with AdCellerant? | No. Both software add-on packages are optional and can be layered on top of what you already have with AdCellerant. If you don’t add either add-on package, nothing about your current Ui.Marketing setup will change. |
| Can I take advantage of both software add-on packages? Or can it only be one? | Yes — you can take advantage of both. Data Access Upgrade and OMS Upgrade packages are available independently, so you can add one, the other, or both depending on what’s most useful for your business. |
| How much do these package add-ons cost? | Pricing depends on your account and setup. Reach out to your dedicated partner success team for more details and specificity to your business. |
| How do I get started? | Contact your AdCellerant partner success team or send in a Support ticket via Ui.Marketing. We can walk you through the capabilities and get you set up. |
Data Access Upgrade Add-On FAQs
| Question | Answer |
| What does the Data Access Upgrade package actually do? | The Data Access Upgrade package add-on connects your reporting in both directions. You can bring your own campaigns from outside ad platforms into your Ui.Marketing dashboard, and send your Ui.Marketing (Proposals, Orders, and Reports) data out to whichever business intelligence reporting tool your team already uses. |
| Which campaign platforms can I connect to? | Amazon DSP, Meta, Google Ad Manager (GAM), Microsoft Advertising, StackAdapt, and TikTok. If a platform you use isn’t on this list, please submit feedback via Ui.Marketing. |
| Which reporting tools can I send my reporting through with this add-on? |
Common business intelligence tools like Looker, Google Data Studio, TapClicks, and NinjaCat are supported. Ask your rep if you use something else. |
| How long does setup of the Data Access Upgrade add-on package take? | After connecting an account, allow 2-3 hours before you can link individual advertisers. Once an advertiser is linked and the campaign is live, reporting typically appears within 24 hours. |
| Will my existing Ui.Marketing reports change if we purchase the Data Access Upgrade add-on package? | No—this is all additive. Your current reporting will remain the same; you’re simply able to bring in more data and send more data out. |
| Is the Data Access Upgrade add-on package available outside the U.S.? | Yes, the Data Access Upgrade add-on package is available in the U.S., Canada, and the UK. |
OMS Upgrade Add-On FAQs
| Question | Answer |
| What does the OMS Upgrade add-on package actually do? | It gives your team the same order management system and internal tools that our own team uses today. With this add-on, you can manage your own products—or anything that we don’t already manage for you—right inside Ui.Marketing, alongside your AdCellerant-managed campaigns. |
| Will it be clear which orders are mine vs. AdCellerant’s? | Yes. Any order your team manages is clearly flagged, so ownership is never ambiguous between what you’re managing and what we’re managing. |
| Will my whole team get access? | Access is controlled by specific permissions, so you decide which members of your team can create and manage orders. |
| Will my team need training on this? | Yes—we will provide training to you on how to manage the line items in Ui.Marketing. |
| Is the OMS Upgrade add-on package available outside the U.S.? | Yes, the OMS Upgrade is available in the U.S., Canada, and the UK. |
Still have questions? Please reach out to your dedicated partner success team, or submit a support ticket via Ui.Marketing. Our team is happy to walk you through either add-on package in more detail.