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How to Grant Facebook Page Access

In order for us to run a Facebook campaign on behalf of the client, we must be granted access to the client's Facebook page.

 

Please note that Social Media (Facebook and Instagram) Ads are only available in the U.S. and Canada.

To Give a Partner Access to a Business Asset Using our Agency Business ID:
(Advertiser adds us)

  1. Go to Settings in Meta Business Suite for the organization’s business portfolio.
  2. Click Partners in the Users section in the menu on the left.

    • Note: If you do not see Assign Partner or the button is grayed out, then you may not have full control of the business portfolio. Only people with full control of the business portfolio can share business assets with partners.
  3. Click Add, then select Give a partner access to your assets.
  4. Enter our business portfolio ID for their business portfolio, then click Next.
    • Business Portfolio ID: 

      155976731638513

  5. Choose which business assets (Facebook Page) you want to share with us and the Ads & Insights level of of access.
  6. Click Assign assets.

Note: Someone else with full control of your organization’s business portfolio may need to approve this action.

Note: Both you and your partner can view the shared business assets in the Settings of your respective business portfolios.

Note: If a user has full Page Access this does not mean they have full Portfolio Access. Click HERE for more information on the differences between Page Access and Portfolio Access.


 How to Approve a Facebook Page Access Request:
(We send request to the Advertiser)

  1. Once we have been provided with the client's Facebook page URL a member of our team will send a request via the Meta Business Suite directly to that business page.
    1. Note: Requests will come through as "[Name] From Agency is Requesting Access"
  2. Go to Settings.
  3. Below Requests, click on Other requests to view businesses requesting access to your Page and details about the requester.
  4. Click Approve or Decline.
  5. We now have access to the client's Facebook page and permission to run their Facebook campaign!

Helpful Links from the Meta Business Help Center

Submit a Request to Get Full Control of a Business Portfolio: If a user has discovered they do not have access to a Page's Business Portfolio and are unable to contact the user who does, the above link will help guide users through Meta's appeal process to gain full Portfolio Control.

See Your Page's Management History on Facebook: As a way to help determine which user may have Full Portfolio Access, users can utilize Page Management History as a way to see which users have had or have current access to the Page and Portfolio.

How to Create a Facebook Page: In certain cases, a temporary page can be used in order to get a campaign running. Typically, this happens when users are unable to gain Portfolio Access and are waiting for their appeal for access through Meta. We can use the temporary page as an interim for the campaign, then switch things over once the user gains full Portfolio Access.

How to Change someone’s Permissions for a Business Portfolio or Business Asset in Meta Business Suite: If a user has Portfolio Access but would like to change responsibilities to another user, this guide will help them through the process of updating or adding new users. Note that this is different than the Access Request listed above.

Differences Between Page Access & Business Portfolio Access: Meta's explanation of the differences and why they are important for access and permissions.

Note: You will see that our Legal Business Name and website are labeled "GENIUS, INC." Genius Inc is our social arm and means "the first." This keeps us whitelisted to your clients.