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Holiday Closures

A list of holidays we are closed, with turnaround times to ensure we can best serve you.

Holidays

Urgent Requests

AdCellerant will try to accommodate requests for the urgent processing of orders whenever possible, in accordance with the following guidelines:

  • The order must be of a time-sensitive nature (i.e. weekend sale or special event).
  • All assets must be available at the time of request. Any order that does not contain all assets will not be accepted as an urgent order.
  • Urgent orders, once approved, will be processed within 1 business day. This means the order will be set up and activated within 1 business day. We cannot guarantee the GO LIVE time, since we are subject to an approval process of up to 1 business day based on the exchanges.
  • Urgent orders received on a Thursday after 2pm EST are not guaranteed to run over the weekend.

Martin Luther King Jr. Day

AdCellerant Headquarters will be closed Monday, January 20th in recognition of Martin Luther King Jr. Day.
  • In accordance with our business rules and the 3-business day turnaround for display orders, any order with a start date of January 20th MUST be submitted with all assets in place by 12 PM MT, Wednesday, January 15th. 
  • All email campaigns sending on January 20th must be submitted with all assets in place by 12 PM MT, Tuesday January 14th AND approved by 12 PM MT, Wednesday January 15th.

Memorial Day

AdCellerant Headquarters will be closed Monday, May 26th in recognition of the Memorial Day Holiday.

  • In accordance with our business rules and the 3-business day turnaround for display orders, any order with a start date of May 26th MUST be submitted with all assets in place by 12 PM MT, Wednesday, May 21st. 
  • All email campaigns sending on May 26th must be submitted with all assets in place by 12 PM MT, Tuesday May 20th AND approved by 12 PM MT, Wednesday May 21st.

Juneteenth 

AdCellerant Headquarters will be closed Thursday, June 19th in recognition of Juneteenth.

  • In accordance with our business rules and the 3-business day turnaround for display orders, any order with a start date of June 19th MUST be submitted with all assets in place by 12 PM MT, Monday, June 16th. 
  • All email campaigns sending on June 19th must be submitted with all assets in place by 12 PM MT, Friday, June 13th AND approved by 12 PM MT Monday, June 16th.

Independence Day

AdCellerant Headquarters will be closed Friday, July 4th in recognition of the U.S. Independence Day Holiday.

  • In accordance with our business rules and the 3-business day turnaround for display orders, any order with a start date of July 4th MUST be submitted with all assets in place by 12 PM MT, Tuesday, July 1st. 
  • All email campaigns sending on July 4th must be submitted with all assets in place by 12 PM MT, Monday, June 30th AND approved by 12 PM MT Tuesday, July 1st.

Labor Day

AdCellerant Headquarters will be closed Monday, September 1st in recognition of the Labor Day Holiday.

  • In accordance with our business rules and the 3-business day turnaround for display orders, any order with a start date of September 1st MUST be submitted with all assets in place by 12 PM MT, Wednesday, August 27th.
  • All email campaigns sending on September 1st must be submitted with all assets in place by 12 PM MT, Tuesday, August 26th AND approved by 12 PM MT, Wednesday, August 27th.

Thanksgiving

AdCellerant Headquarters will be closed Thursday, November 27th and Friday, November 28th in recognition of the U.S. Thanksgiving Day Holiday.

  • In accordance with our business rules and the 3-business day turnaround for display orders, any order with a start date of November 27th or November 28th MUST be submitted with all assets in place by 12 PM MT, Monday, November 24th.
  • All email campaigns sending on November 27th or November 28th must be submitted with all assets in place by 12 PM MT, Friday, November 21st, AND approved by 12 PM MT Monday, November 24th.

Christmas

AdCellerant Headquarters will be closed Wednesday, December 24th and Thursday, December 25th for the Christmas Eve and Christmas Day Holidays.

  • In accordance with our business rules and the 3-business day turnaround for display orders, any order with a start date of December 24th or December 25th MUST be submitted with all assets in place by 12 PM MT, Friday, December 19th. 
  • All email campaigns sending on December 24th or December 25th must be submitted with all assets in place by 12 PM MT, Thursday, December 18th AND approved by 12 PM MT Friday, December 19th.

New Year's Day

AdCellerant Headquarters will be closed Thursday, January 1st for the New Year's Day Holiday.

  • In accordance with our business rules and the 3-business day turnaround for display orders, any order with a start date of January 1st MUST be submitted with all assets in place by 12 PM MT, Monday, December 29th. 
  • All email campaigns sending on January 1st must be submitted with all assets in place by 12 PM MT, Friday, December 26th AND approved by 12 PM MT Monday, December 29th.