Conversation AI: Setting Up Your AI Voice Receptionist
This document will discuss what AI Voice Receptionist is, how to utilize it, and setting it up.
What is AI Voice Receptionist?
With Conversations AI: Premium, you’re not just adding AI to your website; you’re activating it on your business phone, too.
The AI Voice Receptionist answers incoming calls using real-time information pulled directly from your website, responds to common questions instantly, and captures qualified leads even when your team is unavailable.
It works like a 24/7 intelligent front desk for your business, helping you never miss an opportunity while freeing up your team to focus on what matters most.
How do I set up my AI Voice Receptionist?
With AI Voice Receptionist, you’ll receive a dedicated AI phone number. You can absolutely continue using your existing business number; you’ll simply set up call forwarding so your business number routes to the AI number. This allows the AI to answer calls while keeping your main number unchanged for customers.
Before setting up call forwarding to your AI Voice number, please ensure you have access to your business phone (whether mobile or landline).
How to Set Up Call Forwarding From Your Mobile Device
- On your business phone, dial the appropriate activation code listed below.
- Enter the AI Voice Receptionist phone number where prompted.
- Wait for a confirmation message or tone from your phone provider.
- Test it by calling your business number from another phone.
- To disable forwarding later, dial the corresponding cancel code or reset code
Activation Code
|
Forward calls if you don’t answer |
*61*[AI Voice Number]**10# |
|
Forward calls if your phone is off or has no signal |
*62*[AI Voice Number]# |
|
Forward calls if you’re on another call or decline the call |
*67*[AI Voice Number]# |
How to Set Up Call Forwarding From Your Landline
- Dial the activation code
- Wait for dial tone
- Dial the forwarding number
- Wait for the confirmation tone
- Hang up and test by calling from another phone
Activation Code
|
Forward all incoming calls immediately |
*72 |
|
Forward calls when line is busy |
*90 |
|
Forward calls when no one answers |
*92 |