We will be closed on the afternoon of 8/17/23 for a celebratory annual company event
To prepare for the Aug. 17 afternoon closure, please see the deadlines below to prepare for your upcoming email campaigns:
- All email campaigns sent Thursday, August 17, must be submitted with all assets in place by noon MST, Tuesday, August 15, and approved by noon MST, Wednesday, August 16.
- All email campaigns sent Friday, August 18, must be submitted and approved with all assets in place by noon MST, Wednesday, August 16.
The Ui.Marketin Operations team will try to accommodate requests for the urgent processing of orders whenever possible, by the following guidelines:
- The order must be time-sensitive (i.e., weekend sale or special event).
- All assets must be available at the time of request. Any order that contains only some assets will not be accepted as an urgent order.
- Based on the current workload, the Ops Team Manager will provide final approval for any order in the urgent queue.
- Urgent orders, once approved, will be processed within one business day. The order will be set up and activated within one business day. We cannot guarantee the go-live time since we are subject to an approval process of up to one business day based on the exchanges.
- Urgent orders received on a Thursday after 2 pm EST are not guaranteed to run over the weekend.
For urgent requests. A team member will monitor emails and phone calls during our closure. If you have any urgent requests, contact support@ui.marketing or call 720-703-5007.