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Adding a New Entity

This guide provides instructions for adding a new entity (location) to listings management and activating services. The setup process requires one initial task completed by the account holder, followed by an email request to the support team.

Prerequisites

Before submitting a request to add a new entity, ensure the following step is complete:

  • Create and Verify a Google Business Profile (GBP): The Google Business Profile must be live and verified before syncing the listing in Yext. Verification is necessary for data to sync properly through Yext to the listing.

Activation Process

Once the Google Business Profile is verified, submit a setup request to the support team.

Submitting the Request

Send an email to support@ui.marketing containing the following details for the new entity:

  1. Business name
  2. Business address
  3. Business phone number
  4. Business URL
  5. Hours of operation
  6. Entity ID (the unique identifier for the entity)
  7. Start date for services

Request Workflow

  1. Details Confirmation: The team reviews the submitted information and follows up with any necessary questions or clarifications.
  2. Location Setup: Upon confirmation, the team builds out the new entity within the dashboard.
  3. Confirmation Email: A confirmation email is sent to the account holder once services for the entity are activated.

Billing Structure

Billing for newly added entities adheres to the following guidelines:

  • License Utilization: Unused existing licenses are applied to new entities first.
  • Additional Licensing: Any service additions exceeding the original number of contracted licenses are billed separately.
  • Alignment with Renewal Dates: Service dates for the new entity run through the primary contracted renewal date to maintain alignment across the entire account.

Billing Example: If an annual contract runs from January 1, 2026, to December 31, 2026, and a new location is added on April 1, 2026 (with no unused licenses available), the new entity is billed for 9 months of service and renews on December 31, 2026, along with the main contract.

Post-Activation Steps

After the new entity is live on the dashboard, complete the following actions:

  1. Sync the Google Business Profile: Link the GBP account to Yext to establish data flow to the listing.
  2. Complete the Knowledge Graph: Fill out all applicable fields in the Knowledge Graph. Complete profiles improve accuracy and performance across the publisher network.