Other Product Guidelines
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      Accessibility Widget Workflow

      This article discusses the workflow needed for our Accessibility Widget product

      There are multiple options for implementing the Accessibility Widget. Here are the requirements for the most common options at the time of booking.

      For clients with a common CMS like WordPress:

      1. Client Site URL
      2. Client contact email for accessibility statement.
      3. CMS access AND OR Hosting access

      For clients with non-CMS-based sites:

      1. Client Site URL
      2. Client contact email for accessibility statement.
      3. Hosting access

      For Google Tag Manager users:

      1. Client Site URL
      2. Client contact email for accessibility statement.
      3. Google Tag Manager account access

      Optionally, for clients that would like to implement the code themselves, we can supply the Script along with instructions for placing the script on their site.

      Turnaround Times

      The standard SLA for implementation will be 3-5 business days if access is provided and the CMS/Site technology is compliant with widget implementation.

      Two days to process the order and validate access; however, if the proper access is not granted, the days will increase to validate and gain access.

      Once we have confirmed access, we will configure and install the widget and then validate activation within 1-3 business days

      Monthly Accessibility Audits: Our team will send monthly audits If we feel there are items that could use a manual engagement, we will indicate this and provide a way to request more details.

      Deliverables

      Setup

      • Widget configuration and branding
      • Widget implementation
      • Widget install Confirmation
      • AI evaluates the site within 48 hours
      • Email - Assessment of accessibility audit

      Monthly

      • Email - Monthly Review and assessment of accessibility audit

      As Needed

      • Litigation Support Package assistance