Accessibility Widget: Workflow & Business Rules
This document outlines the workflow and business policies associated with our Accessibility Widget product.
Business Rules
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3-Month Minimum Commitment: A minimum commitment of three months is required.
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Billing Start Date: Billing begins once the script is sent to the client.
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Late IO Submissions: Insertion Orders (IOs) submitted after the 21st of the month will be scheduled for activation the following month.
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Cancellation Policy: Cancellations must be submitted by the 20th of the month to be effective for the current month.
Example: Submit cancellation by June 20 to cancel by June 30.
Client Requirements
To deploy the Accessibility Widget, we require the following client details:
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Full name of the website owner (business owner)
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Phone number of the website owner
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Email address of the website owner
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Website URL
Workflow
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Order Submission
Orders are submitted through the Support Portal. -
Order Confirmation
Our team will respond within one business day to confirm receipt and verify that all required information is included. -
Script Delivery
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If the order is set to start in the current month, the script and installation instructions will be provided within two business days.
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If the order begins at a later date, we will confirm the timeline in the ticket and provide the script and instructions on the scheduled start date.
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Script Installation
The partner or client will forward the script to their webmaster for installation.-
If we built or currently manage the website, the partner should indicate that in the support ticket.
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Installation Confirmation
The partner or client will confirm once the script has been successfully installed and is functioning as expected. -
Customization Requests
If there are any customization needs, the partner or client should notify us via the support ticket.